Overview
Most of our clients know they need a software solution but don't know where to start. Sometimes the need is a glaring
gap in a business's operation, such as a complete lack of software support. Other times it is more subtle, such as a better
way to run a particular department or merge two systems.
Our role is to be a guide and help you find the best solution. We analyze your needs and current technology to find the best
solution, whether that's a commercial product or custom application.
1. Initial Meeting and Discussions
The first thing we do is talk to as many people who work for our clients as we can. We gather information
about the potential software's users, goals, and purposes. We consider this to be the most important stage,
and our goal is to make sure the software does everything it needs to do.
2. Analysis of Needs and Current Resources
The next step is to determine what software currently exists and how any new software should fit in. Sometimes it is
a good idea for the new software to interact with these existing systems, and sometimes we recommend replacing them.
3. Design and Specifications
After gathering information and considering existing resources, our programmers and designers will create a specification
for the project. This document includes details on technology, features, user groups, and other information about the solution
we are proposing.
4. Coding and Testing Cycle
After a specification is agreed on, our programers will start making the software. This process can involve many iterations,
and is usually handled in stages that are detailed in the specification.
5. Beta Testing
Before software can go live, we recommend testing it with a limited group of users. Most clients choose to use the new syatem
in parallel with their old system until the new system is perfected.
6. Launching
When the Beta version has been approved, we install and launch the new sofware. Pixalt staff are usually present or available remotely
to handle any issues that arise. We also usually train staff on using the new software.
7. Updating and Maintenance
Most of our clients will retain us for upkeep and maintenance of their new software. Also, it is not uncommon to add
new components in the future -after all, our clients now have full control over their own piece of software.